We have officially reached the first stages of our move into the 21st century. Gone are the days where you have to use a rotary phone and ask an operator to connect you to the recipient as a means to reach people from the other side of the world. We have certainly reached milestones in communications, so much so that if Alexander Grahambell knew the kind of revolution in technology that he would set off as he invented the telephone he would jump out of his grave and rejoice. These days, Voice over internet protocol is the new standard in enterprise communications engineering and platform planning. Companies are jumping the bandwagon and replacing old non-digital communications networks with internet telecommunications streams that are more reliable and powerful.
Now, your standard VoIP system can handle almost everything that you need to establish a solid customer service management and communications system for both internal and external clientele. Your business VoIP phone can double as an answering machine, voicemail, forwarding system and fax without having to switch from one apparatus to another. This form of innovation has allowed globalization to accelerate and has paved the way for many startups to create a dent in an otherwise saturated market.